Production Support
The RGI Group pays close attention to the impact that new technical solutions and new evolutions have on a company's organization and business. In fact, the RGI Group believes that introducing an information system and its subsequent modifications should fall within a gradual process of operational and functional renewal, and that conducting an accurate preliminary study for implementing software, consistently monitoring evolutions and the impact that the system has on the company are therefore of the utmost importance. 
| Application maintenance |
Risk & compliance management | ITSM/ITIL processes |
| The RGI Group offers an application maintenance service for its software products in order to manage and develop any upgrading or corrective modifications made to its own tools. This service guarantees the uniformity of any modifications made to the software and allows the company to implement required adjustments and adaptations so that the information system remains in synch with a company's business strategies | RGIVita offers its services as a privileged partner in GRC (Governance Risk & Compliance) consulting for the mapping of processes and operational risks (including that of compliance) together with the application of standard methodologies for their quantification and measurement. | ITIL is a method that defines implementation strategies for IT projects and solutions. Thanks to the qualified resources, skills and experiences attained in this sphere, 3esse ensures continuity of service, flexibility in IT evolutions, and the alignment of IT activities with a customer’s business strategies. |