Training and knowledge management
| A company’s decision to acquire tools and information systems must be accompanied by a study of how to introduce those systems to an organization as complex as an insurance company, and must involve a large-scale training effort geared to users of the new system. Thanks to its subsidiary 3esse, the RGI Group can offer its customers a complete knowledge management course, capable of responding to the training needs of any actors involved in the process of introducing the new application. |  |
| Training Roll out The introduction of a new application in the insurance world often implies significant organizational and operational changes: the complexity of certain systems and the agency’s organization often force customers to implement a mixture of “old” and “new” management. 3esse supports its customers with multiphase roll-out projects and multidisciplinary and multiplatform skills.
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eLearning In the e-learning sector, the RGI Group conducts activities to develop training content for the use of insurance applications, implements portals dedicated to community services, and offers support on the level of training tutoring and user help desk services.
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